Email, SMS & CRM automation

    Give every inquiry a clear next step.

    We connect the forms, campaigns, and appointments people use to reach you with the team responsible for responding. Then we build timely follow-up for prospects and customers who have opted in to the relevant channel.

    A business owner working on a laptop at a café table
    Give your team a reliable way to acknowledge inquiries and follow up.

    Scope of work

    What we do

    1. Organize contacts and handoffs

      Map lead sources, audiences, consent, pipeline stages, and team responsibilities. Connect agreed forms, calendars, and CRM destinations.

    2. Build campaigns and workflows

      Write and build newsletters, welcome and nurture sequences, appointment reminders, reactivation campaigns, and post-service follow-up as scoped.

    3. Test with sample records

      Verify triggers, personalization, unsubscribe and suppression rules, routing, and exits when someone replies, books, or moves to a new stage.

    How we measure progress

    We choose the measures that match your goal and available data.

    • Delivery, clicks, replies, and unsubscribes
    • Time to first response and appointments booked
    • Pipeline progression and repeat activity where tracked

    Example engagement

    A new quote request can create a CentriCRM record, alert the right person, acknowledge the request, and stop reminder messages when the customer books.

    Explore CentriCRM
    See all marketing services

    Let’s talk about your business

    What would you like your marketing to accomplish?

    Bring your website and one goal. We’ll talk through where you are today and which work makes sense to tackle first.

    Call (614) 769-7619